Terms of Service

Agreement to Terms

By accessing or using the Wolfmilk Coffee website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

Products & Pricing

• All prices are listed in the local currency for your region (USD, CAD, or EUR) and are subject to change without notice.
• We reserve the right to limit quantities or refuse any order at our discretion.
• Product images are for illustration purposes. Actual packaging may vary slightly.
• Our coffee is grown without synthetic pesticides or fertilizers. Tasting notes are descriptive guides and may vary between batches due to the natural characteristics of specialty coffee.

Subscriptions

• Subscriptions are managed through Recharge and are billed on a recurring basis (weekly, every 2 weeks, or monthly) based on your selected plan.
• You may pause, skip, or cancel your subscription at any time through your Recharge customer portal.
• Subscription discounts (5% for 12oz, 10% for 2lb) are applied automatically at checkout.
• Free shipping on 2lb subscription orders applies to domestic (US) deliveries. International shipping rates may apply.
• 2lb subscribers who stay active through their 3rd delivery receive a free Wolfmilk mug, automatically added to that 3rd shipment, subject to availability. The offer is limited to 2lb subscriptions in the US.

Shipping & Delivery

• We roast and ship weekly. Orders are typically processed within 1–3 business days.
• We ship to the United States, Canada, and the European Union.
• Delivery times vary by location: US (3–5 business days), Canada (5–10 business days), EU (7–14 business days).
• We are not responsible for delays caused by customs, weather, or carrier issues beyond our control.
• Risk of loss passes to you upon delivery to the carrier.

Returns & Refunds

• If you are not satisfied with your coffee, contact us within 30 days of delivery.
• We will offer a replacement, exchange, or refund at our discretion.
• Due to the perishable nature of coffee, we cannot accept returns of opened products but will work with you to make it right.
• Refunds are processed to the original payment method within 5–10 business days.

Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Wolfmilk Coffee and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Conduct

When using our website, you agree not to:

• Use the site for any unlawful purpose.
• Attempt to gain unauthorized access to any part of the site.
• Submit false or misleading information.
• Interfere with the proper working of the website.

Limitation of Liability

To the fullest extent permitted by law, Wolfmilk Coffee shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law provisions.

Changes to These Terms

We reserve the right to modify these Terms at any time. Changes become effective when posted on this page. Your continued use of our services after changes constitutes acceptance of the updated terms.

Contact Us

If you have questions about these Terms of Service, please contact us at support@wolfmilkcoffee.com or visit our Contact page.