Can I pause my coffee subscription?

Yes. You can skip a delivery, pause the whole thing, change how often it comes, or cancel, and you do all of it from your account. No email, no phone call, no guilt trips.

What you can change

• Cadence. Choose weekly, every two weeks or monthly at checkout. Afterwards you can set any cadence you like from your account, every six weeks, every eight, whatever your kitchen actually uses.
• Roast. Switch between medium, dark and light at any time.
• Grind and size. Whole bean or ground, 12 oz or 2 lb in the US.
• Address and payment method.

How to skip a delivery

Open your account, go to Subscriptions, and choose Skip on the next delivery. The one after it stays on schedule. If you are away for longer, use Pause instead.

What pause does

Pause stops deliveries and charges until you switch it back on. Nothing is billed while paused. Your roast, cadence and address are kept.

Cancelling

Cancel from the same screen. It takes effect from the next scheduled delivery. There is no minimum term and no cancellation fee.

Why subscribe at all

Coffee does not keep. A bag is at its best between day 5 and day 21 after roasting, so the sensible way to buy it is on a schedule that matches how fast you drink it. Most two-person households get through a 2 lb bag in about two weeks. Subscribers save up to 10%, and in the US the mug arrives with your third delivery.

We roast every Wednesday and ship the same week, so each delivery arrives inside the window. Everything else is on the facts page. Start one on the subscriptions page.